Privacy Policy

Who we are

PRIVITERA SOC.COOP. AGRICOLA
VIA NINO MARTOGLIO 33
95030 – GRAVINA DI CATANIA CT
P.IVA E C.F. 04799740875

Our website address is: https://www.cantineprivitera.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) can be provided to the Gravatar service to see if you are using it. The privacy policy of the Gravatar service is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture is visible to the public in the context of your comment.

Average

If you upload images to the website, you should avoid uploading images that include embedded location data (EXIF GPS). Website visitors can download and extract any location data from images on the website.

Contact form

The data entered in the contact form will be used exclusively to respond to requests received.

Cookies

If you leave a comment on our site you may choose to save your name, email address and website in cookies. They are used for your convenience so that you do not have to re-enter your details when you leave another comment. These cookies will last for one year.

If you have an account and log in to this site, a temporary cookie will be set to determine whether your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.

When you log in, we will set up several cookies to save your login information and your screen display choices. Login cookies last for two days while screen options cookies last for a year. If you select “Remember me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not include personal data, but simply indicates the ID of the article you just edited. Expires after 1 day.

WPML uses cookies to identify the language of the current visitor, the language of the last visit and that of logged in users.

WooCommerce

During the checkout process in our store we collect information about you.

What we collect and save

As you visit our site, we track:

  • The products you have viewed: we will use this information to, for example, show you the products you have recently viewed
  • Location, IP address, and browser type: We will use this information to estimate taxes and shipping
  • Shipping address: we will ask you to enter it to, for example, estimate shipping before you place the order and to send you what you purchased!

We will also use cookies to keep track of the contents of your shopping cart while you are browsing our site.

When you make a purchase from us, we encourage you to provide information such as your name, billing address, shipping address, email address, phone number, credit card number/payment details, and optional account information, such as your username and password. We will use this information for purposes such as:

  • We send you account and order information
  • We respond to your requests, including complaints and refunds
  • Payment processing and fraud prevention
  • Set up your account for our store
  • Comply with all legal obligations we have, such as calculating taxes
  • Improve the offers of our shop
  • Sending marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and telephone number: this data will then be used to populate the checkout on your future orders.

We generally keep your information for as long as we need it for the purposes for which we collect and use the data and for as long as we are legally required to continue keeping it. For example, we store order information for XXX years for tax and accounting reasons. This information includes your name, email address, and billing and shipping addresses.

We also archive comments and reviews, if you choose to leave them for us.

People from our team who have access

Our team members have access to the information you provide to us. For example, both administrators and shop managers can access:

  • Order information such as, item purchased, date of purchase and shipping location and
  • Customer information such as your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide store and order services; for example —

Payments

We accept payments via PayPal. During payment processing, some data is transferred to PayPal, including information necessary to process or support your payment, such as purchase totals and billing information.

For further details, please see PayPal’s privacy policy.

Content embedded from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with them, including tracking your interaction with the embedded content if you have an account and are logged in to those websites.

Analytics

For statistical purposes we collect anonymous data on user navigation on our site.

How long do we keep your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can automatically recognize and approve any subsequent comments instead of keeping them in a moderation queue.

For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit or delete their personal information at any time (except their username which they cannot change). Website administrators can also see and edit this information.

What rights do you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we delete all personal data relating to you. This does not include data that we are obliged to keep for administrative, legal or security purposes.

Where we send your data

Visitor comments may be checked through an automatic spam detection service.

Your contact information

For any information regarding the use of data, write to info@cantineprivitera.com